Billing and invoicing software is mainly a standard collection of business apps used to accomplish accounting as well as financial functions. Accounting software varies from single-entry systems including check writing or bookkeeping to double-entry models like general ledger, accounts receivable, and accounts payable. Some other full-featured apps also include tools like inventory, invoicing, and fixed assets, and more complex tools. Billing and invoicing software is aimed to help your business to get rid of errors and keep the accounting numbers correct, automate recurring work to save time, get financial calendar notifications to evade fines, and much more. As your enterprise grows, so does your dependence on accounting software.
To select a suitable SaaS provider you need to consider key criteria such as privacy and security, support and service, and transparency.
Find out if the vendor can be trusted with data security and privacy. Do they have systems in place to protect your private information and data? Find about the security measures they use. This is an important element of a SaaS application that cannot be over-emphasized.
It is essential that the provider offers consistent support to resolve any issues quickly. Ask your potential vendors the following queries: Do they provide consulting and training services to assist your staff members to use the software effectively? Do they have an online support center that has useful articles and training resources? What channels of support do they provide? Do they track concerns till they are resolved? Is customer satisfaction measured?
Does the SaaS vendor conduct their business in a transparent and open manner? You can find out by asking them for references you can contact. Talk to existing users of the solution to learn about the quality of service provided. Does the vendor make public the algorithms they use in the platform? Ask these queries to find a SaaS provider whom you can trust with your sensitive customer and business data.